FAQ

Related FAQ

🔄 Change of phone or computer

Advice

  • We strongly recommend that you activate your Olvid profile on a second device as soon as possible. This will allow you to easily re-import your profile if you change or lose your primary device and will serve as a backup for your messages.

Otherwise, your profiles backup with your original device will still allow you to restore them on your next device.

Because with Olvid, everything happens and stays exclusively between your devices and those of your contacts since everything is encrypted between these devices, with keys that only they can generate.

Olvid never needs – and doesn’t want – personal data to operate. There is no Olvid account. There are only your Olvid profiles on your devices.

Thus, the devices on which you have your Olvid profiles are the only ones able to help you change devices and keep them on the next ones.

  • If none is available, read these warnings.