FAQ

ℹ️ Message info (sent, received, read and when)

Message Info lets you know if it has been sent, received, read and when, and by whom in a group.

By default, when Olvid is installed, read confirmation is globally deactivated in all discussions.

You can choose whether or not your interlocutors receive confirmation that you’ve read their messages by modifying this setting globally or per discussion.

If you wish to receive confirmation that your messages have been read, ask your contacts to do the same.

Display the message info

iPhone iPad
  1. Tap the message to display its options.
  2. Tap Info to display the Message Info.
Android
  1. Press the message to display its options.
  2. Tap to display the Message Info.

Message Information

iPhone iPad


Uploading will start as soon as possible : The message is not yet ready to go. This could be the case if you’ve attached huge videos or photos, while your device prepares the message.

Upload in progress : The message has not left your device yet. After one second, check your network connection.

Uploaded on the server : The message has arrived at the message distribution server. It is available to the recipient(s).

Delivered to one recipient : The message has been downloaded by a recipient.

This is a good indicator to check if their profile (ID) is still active or if it has been permanently lost by changing device without a transfert or backup restoration of their profiles and contacts.

Read by one recipient : The message is displayed as read by the recipient(s) after they display it in the discussion. A message previewed in a notification or in the discussions list does not change to “Read” status.

Delivered to all message recipients (only if there are multiple recipients)

Delivered to all recipients and read by at least one

Read by all recipients

Could not be sent to some recipients

Edited : The message was edited after it was sent.

Android


Upload in progress : The message has not left your device yet. After one second, check your network connection.

Uploaded on the server : The message has arrived at the message distribution server. It is available to the recipient(s).

Delivered to one recipient : The message has been downloaded by a recipient.

This is a good indicator to check if their profile (ID) is still active or if it has been permanently lost by changing device without a transfert or backup restoration of their profiles and contacts.

Read by one recipient : The message is displayed as read by the recipient(s) after they display it in the discussion. A message previewed in a notification or in the discussions list does not change to “Read” status.

Delivered to all message recipients (only if there are multiple recipients)

Delivered to all recipients and read by at least one

Read by all recipients

Could not be sent to some recipients

EDITED: The message was edited after it was sent.

Messages Timestamp

  • On the sender’s side, the time indicated is the local time of the phone at the time of pressing the send button. This time is never changed afterwards.

  • On the receiver side, the time is the server time at the moment of the end of the sending of the message or of its last attachment.

  • The times are always calculated on the device as UTC and displayed in local time. If the device changes time zone, the displayed times will automatically update so that the absolute time remains true.

  • For ephemeral messages with a duration of existence, the T0 to start the countdown is the moment when the message has finished being deposited on the server (end of the last attachment). And Olvid takes the necessary steps upon reception to correct any discrepancies between the phone’s internal clock and the real time.

Message lifetime on the message distribution server

Messages waiting to be downloaded by all their recipients are automatically deleted by the server 61 days after their arrival on the server, whether or not they have been fully downloaded.

Once all recipients have downloaded the message, it is instantly deleted from the server.